Account Consultant

Albany Software Ltd, based in Alton, is an established and highly successful computer software company specialising in the provision of eTransaction Solutions.

We are currently seeking an Account Consultant to service our existing customer base and generate upgrade opportunities. The main focus of this role is the proactive generation of opportunities from within our existing customers. Working closely with accounts to manage the renewals and marketing to generate the interest, the individual will be adept at handling customer relations by phone and identifying opportunities for upselling and cross selling Albany's portfolio of products. The accurate management of our prospect database is also important, as is the ability to make full use of the sales reporting systems.

The ideal candidate will have a natural flair for customer facing activity and enjoy the prospect of selling to an established customer base. Excellent telephone skills and a positive and helpful attitude are a must. The candidate must have a good knowledge of Word, Excel & customer management systems.

Salary package including Pension, Profit share bonus scheme, PHI, DIS and Healthcare after qualifying period.

application procedure

To apply for this position, please send a covering letter, along with your current CV ensuring that you include your salary expectations together with your availability / notice period required, to:

Athena Davies, HR & Payroll Manager
Albany Software Limited   Albany House   Omega Park   Alton   Hampshire   GU34 2QE email:recruitment@albany.co.uk

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