Installation Engineer

Albany Software Ltd, based in Alton, is an established and highly successful computer software company specialising in the provision of eTransaction Solutions.

We are currently seeking an Installation Engineer to join our team. This role involves work in the field and the office which is based in the southern area; however travel outside of the south will be necessary to meet the needs of our customers. The primary responsibilities of the role are for installing, testing our software products and training customers on their use. Other general duties include support and product testing that will be allocated as and when necessary.

The ideal candidate will be customer focused, with a proven record in providing software installation or support services. They must have an good knowledge of all Windows Operating Systems and associated technologies, with at least one of the following additional areas of expertise: Networking, Internet technologies or IP communications. Preference will be given to candidates with experience in supporting or installing any of the following: Sage, SUN Accounts, Pegasus, Access Accounts, Exchequer or similar financial solutions.

Knowledge of Citrix /Terminal Services, Smart Cards, PKI security systems, would be an advantage as would Microsoft Certified qualifications.

The candidate will have a background in computing, with at least 1 year experience in a similar support or software installation role and possess good problem solving and customer service skills.

Salary package including pension, PHI and DIS insurance plus car - dependant on experience

application procedure

To apply for this position, please send a covering letter, along with your current CV ensuring that you include your salary expectations together with your availability / notice period required, to:

Athena Davies, HR & Payroll Manager
Albany Software Limited   Albany House   Omega Park   Alton   Hampshire   GU34 2QE email:recruitment@albany.co.uk

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