Plain English Privacy Policy for www.albany.co.uk

First, the important legal stuff

For the purposes of this privacy policy: "we" means Albany Software Limited, "the site" means http://www.albany.co.uk (and any sub pages on this domain) and "user" means anyone viewing, visiting or using the site and its services.

Purpose of this Policy

We have a firm commitment to privacy. This statement aims to provide details about the information we collect from our site and what happens to it.

Linked Sites

The site contains links to other sites. We are not responsible for the content or privacy practices of any of these sites. A link from our site to another site does not imply any recommendation or approval of the other site, only that it may be relevant to our visitors.

Collected Information

We collect general information about users, none of which can be traced to any individual. This information is used to help us monitor site activity and prioritise maintenance and improvements to the site.

Our site also contains various forms to enable users to request information, products and services. Any information provided in these forms is used to send out the information requested. We may also use it from time to time to get in touch with the user to keep them up to date with our products, services, special offers and technical advances. Users may opt-out of this service when filling in the form, or at any time afterwards as described in the choice/opt-out section below.

Business Partners

Albany Software Ltd. has a network of resellers and also a number of other business partners. However, we will not make any information collected from our website available to anyone else (including resellers and business partners) except where this is expressly requested or permitted by the user concerned, or where we are required to do so by law.

Choice/Opt-Out

Our site provides users with the opportunity to opt-out of receiving communications from us at the point where we ask for information. We also give users the following options for removing their information from our database precluding future communications or to no longer receive our service.

  1. You can send an e-mail to remove@albany.co.uk, including all of the contact details via which you no longer wish to be contacted.
  2. You can send us details by post to: Albany Software Ltd, Contact Removal Service, Albany House, 7 Oriel Court, Omega Park, Alton, Hants. GU34 2YT, England. Please include all of the contact details via which you no longer wish to be contacted.
  3. You can call the following telephone number: +44 (0)1420 547620 and ask to speak to a member of the marketing department.

Correct/Update

This site gives users the following options for changing and modifying any information previously given.

  1. e-mail amend@albany.co.uk
  2. Send us details by post to: Albany Software Ltd, Contact Update Service, Albany House, 7 Oriel Court, Omega Park, Alton, Hants. GU34 2YT, England.
  3. Call the following telephone number: +44 (0)1420 547620 and ask to speak to a member of the marketing department.

Contacting the Web Site

If you have any questions or queries about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact the webmaster (details below).

Emily Jenkins (Webmaster)
Albany Software Limited    Albany House    Omega Park    Alton    Hampshire    GU34 2QE
T +44 (0)1420 547 620    F +44 (0)1420 547601    webmaster@albany.co.uk

Call now to speak to one of our consultants on 01420 547650 or email info@albany.co.uk