Firmstep (previously Business Web Software) is an independent software vendor, based in the heart of the Cambridge technology community.
The Firmstep technology platform allows the creation of personalised, self-service customer portals for organisations looking to improve customer service online.
The Firmstep platform also includes AchieveForms and AchieveBookings, the leading online forms and bookings solutions in the Government sector.
Firmstep works with 30% of Local Authorities in the UK in helping them achieve their ambition of world-class citizen services, as well as organisations around the world in finance, manufacturing, not-for-profit and education sectors. With around 200 customers across the UK, Europe and the US, Firmstep is a leading provider of information management and customer service software.
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