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Paperless Direct Debits
As suggested by the name, Paperless Direct Debits (PDDs) do not involve filling in a paper mandate. Information about the payment schedule can be collected either on a website or over the phone, and the Direct Debit Instruction is sent to the bank electronically via AUDDIS.
After it is set-up, an advance notification will be sent to the customer confirming the details of the DD and advising when first and subsequent collections will be made. Approximately 10 days thereafter the collections can commence.
The benefits of collecting money via this method are significant:
- Information is transferred instantly, meaning no postal delays.
- Elimination of paper mandates means a clutter-free office environment.
- Green credentials are increased.
- Allows a better standard of customer service to be offered.
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