June 2006

Albany’s Bureau Contingency Service receives high level acclaim from Bacs

Albany Software’s Bureau Contingency Service has recently undergone a Bacs inspection, a standard process for all commercial bureaux.

Covering five key areas, the bureau inspection rates various aspects of the service, including the organisation, security, operations, applications and processing. Scoring ‘excellent’ in three of the five areas and ‘good’ in the remaining two, the service received high level approval from the Bacs inspectors.

Dawn Vear, Support Manager at Albany Software, comments, “The Bureau Contingency Service is designed as a ‘back-up’ for our existing ALBACS customers, allowing them to make Bacs submissions via our in-house support services team, in case of system failure within their internal disaster recovery solution. As registration is free and the service quick and easy to use, our customers are increasingly coming to realise the necessity of having this fail-safe support to ensure continuity of their vital business processes.”

Vear continues, “We are delighted with the outcome of the inspection and with the level of praise our Bureau Contingency Service received from Bacs. The comprehensive inspection is designed to ensure service excellence and scoring so highly is a testament to the service we offer our customers.”

For more information on the Bureau Contingency Service Albany offers, please click here.

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