March 2007

Eagle Consulting implements direct debit management software for high volume funds transactions

Eagle Consulting, an Inverness-based accountancy services provider, has invested in, eCOLLECT, a complete Direct Debit management solution from e-transaction author, Albany Software. The eCOLLECT software enables organisations to automate the process of creating, submitting and amending Direct Debits. Fully AUDDIS compliant it makes Paperless DD a reality. By coupling eCOLLECT with ALBACSbureau enterprise, the leading solution for managing high volume funds transactions on behalf of clients, Eagle has expanded its customer base to include one of the UK's largest utility companies, currently processing over 1 million Direct Debit transactions per month.

Established in 1993, Eagle Consulting currently employs 35 members of staff across its two sites in Inverness and Manchester. The company provides practical accounting and consultancy services for organisations wishing to outsource the accounts function, embracing an increasing variety of services from payroll and Bacs bureaux to Direct Debit (DD) payments, management accounting and VAT and tax management.

Initially, the majority of Eagle Consulting's customers comprised of small and medium sized businesses ranging from golf clubs and hotel groups to a variety of PLCs. However, with the recent programme of expansion and the purchase of eCOLLECT, Eagle is now able to target organisations processing millions of transactions monthly and its customer base already includes some larger insurance and utility companies.

Harry Hornby, Director of Eagle Consulting comments, "We have been a customer of Albany's for eight years and have a fantastic relationship with them. We believe that with the combination of our service skills and Albany's software expertise we are able to offer a robust and cost effective service that other software providers or bureaux are not able to deliver."

As well as providing an integrated solution between Bacs and Eagle Consulting customers' financial solutions, the investment in software from Albany has facilitated the implementation of a Hardware Security Module (HSM) which automates security processes without the use of smart cards or smart card readers, giving customers more confidence in the security of their transactions.

Hornby concludes, "Working with Albany Software, we now have a powerful offering available that can facilitate the UK's largest organisations and should be extremely attractive to them. I wouldn't dream of working with another provider, we are confident in Albany's capability and as our company expands it's a relief to be able to rely on a consistently high standard of support."

news   |    eNewsletters   |    events calendar   |    press releases