Published on Wednesday, October 17, 2012
FM Conway, a leading infrastructure services company, has selected Albany ePAY from the pioneering developer of intelligent electronic payment and collection solutions, Bottomline Technologies, as part of an overall IT refresh across the organisation. The innovative, easy-to-use and cost-effective solution enables FM Conway to manage their monthly payments and collections, totalling in excess of £12 million per month. Albany ePAY allows FM Conway to approve and submit supplier and staff payments remotely and securely from multiple locations. To complete this overhaul, they will be adding the collection of Direct Debits - managing all their Bacs transactions from one solution.
FM Conway delivers vital services in transportation, the built environment and open spaces for communities and business. With over 50 years' experience in the civil engineering and highway maintenance industry, servicing over 17 London Boroughs, FM Conway offers services such as highway, bridge and lighting maintenance. They also offer a unique service, whereby all material excavated from the roads is recycled, eliminating the need to use landfill sites; something no other company provides.
Andy Thomas, Financial Controller at FM Conway, comments, "We have been an Bottomline Technologies customer for 5 years now, using their ALBACSip solution for bulk Bacs supplier payments and salaries. We required a solution that would continue to be effective in processing over 1,000 monthly suppliers payments and our 1,000 salary payments, and after seeking Albany's advice, it seemed logical to migrate over to Albany ePAY."
One of FM Conway's core values is 'innovation' and having market-leading solutions with efficient back-end processes in place is fundamental to the organisation's success. With industry developments such as the introduction of HMRC Real Time Information (RTI) in 2013, FM Conway wanted to ensure they were running an RTI compliant payments solution that could also cater to the upgrade of their Windows XP operating systems in 2014 when it reaches End of Life.
Thomas continues, "The solution will provide us with a secure system that will enable a convenient way in which to operate, whether site-based or remotely, and gives us the ability to move over to Direct Debit collections at a later date. The timing could not be better, as we look to upgrade our overall IT infrastructure across the company."
Thomas concludes, "Bottomline has always provided us with an extremely seamless and helpful service which made the decision to stay with them very simple. I look forward to a continued and beneficial relationship moving forward."