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Software Matters

Published on Thursday, January 26, 2012

Paying the payroll on time is a vital part of any Payroll Manager’s remit. This responsibility becomes even more crucial when you consider the operation of a bureau who manage payroll on behalf of many employers

The key aspect of any bureau operation is reliability - customers rely upon their payroll bureau to process their payroll and in turn that bureau relies upon its software to manage those processes.

Take Atwell Payroll Solutions as an example. Atwell delivers payroll services to SMEs with between 1 and 310 employees. Such an operation could not function effectively without a reliable payroll and payments solution in place because the alternative is unthinkable - payroll payments cannot be late, ever.

Tough economic times exacerbate the criticality of payroll as no business can afford to suffer the disruption resulting from an unprocessed payroll run. Businesses need to know that the payroll will happen without fail.

Selecting the right software solution was therefore vital for Atwell because their core business is making payroll payments for their customers and it would be their reputation at stake if anything were to go wrong. They needed a payments solution capable of giving them stability, security and reliability along with the flexibility to meet each customer's individual needs, however complex they may be.

Victoria McLeod, partner at Atwell Payroll solutions, explains the breadth of the offering Atwell makes available to its customers. She says, "Payments via a bureau are particularly attractive to small businesses who don't necessarily have the time or resources to invest in their own Bacs software, but who want to pay their employees and suppliers through a secure Bacs system."

In closing, McLeod comments on their chosen Bacs solution, "When we created our own bureau we decided to use Albany Software as we already had a successful legacy with them. Albany's solutions had proved to be extremely successful as a payment solution in larger bureau environments and we'd heard only good things about the software, so we knew it would be ideal for our purposes."

Whether you're the Payroll Manager for an individual business or a commercial bureau, considering the efficiency and reliability of your payments process and taking action could save you time and money. Do you have contingency in place in the event of disruption to that process?