Win a £250 Red Letter Day voucher

Complete all of the questions in the survey for your chance to win
a £250 voucher for a Red Letter Day experience.

Page 1 of 5 - There are 11 questions in total

Q1. Which Albany Bacs payments product do you currently use?
Q2. About how many UK Bacs Direct Credit payments do you make per month?
Q3. How many CHAPS payments under £10,000 do you think you make a month?
Q4. What is the main focus of your role in your organisation?
Q5. What is the approximate annual turnover of your organisation?

Page 2 of 5


Q6. What do you usually make Bacs payments for at the moment?
Payroll
Missed Payroll
Late Payroll Items
Expenses
Tax
Supplier
Refunds
Your business involves making payments
(Payroll Bureau, Bank, Solicitor etc.)
Other
If other, please specify:   
  Q7. For what reasons do you currently make CHAPS payments under £10,000? (Please tick all that apply)
Payroll
Missed payroll
Late payroll items
Expenses
Tax
Supplier
Refunds
Your business involves making payments
(Payroll Bureau, Bank, Solicitor etc.)
Other
If other, please specify:   

Page 3 of 5


Q8. How often do you think you would make Faster Payments if it cost, say, £1 per transaction? (select one option for each reason)
Payroll  
Missed payroll  
Late payroll items  
Expenses  
Tax  
Supplier  
Refunds  
Your business involves making payments (Payroll Bureau, Bank, Solicitor etc.)  
 
Q9. What are the most important benefits of Faster Payments to your organisation? (Please rank in order of most important first i.e. 1 = most important.)
Efficiency of your Bacs process compared to CHAPS
Improved control and visibility compared to CHAPS
Cost saving compared to CHAPS
Offer improved services to customers
Offer improved services to employees

Page 4 of 5


Q10. How would you expect to create and submit Faster Payments?
If you have any further questions or comments please use the box below.
Q11. How would you prefer to make Faster Payments?
If 'Other', please specify

Page 5 of 5


Thank you for completing our
Faster Payments survey

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Call now to speak to one of our consultants on 01420 547650 or email info@albany.co.uk