At Bottomline Technologies we pride ourselves on offering
unparalleled levels of customer support. From receipt of order
through to implementation, training and technical support, our
dedicated team is on hand to guide you every step of the way.
Our dedicated technical support staff are available via phone
and email Monday - Friday between 8am and 8pm (excluding Bank
Holidays), ensuring the quick resolution of any queries.
Our accredited consultancy and implementation experts are on
hand to guide you from receipt of order through to implementation
Our expert support and maintenance team is available to ensure
any incident you encounter is dealt with quickly and efficiently,
with minimal disruption to your business.
Bottomline has been a Bacs Approved Bureau since 1999 and as
such is authorised to submit payment and collection files to Bacs
on behalf on our customers.
Disaster Recovery software enables you to continue processing
your payments and collections if disaster strikes.
In order to help you use our solutions to their maximum
potential, we offer a range of comprehensive training services,
including Bacs accredited Direct Debit training.
The Knowledge Centre contains essential information on a
variety of payments industry subjects including Bacs and Direct
This table informs you which of our solutions and services are
compatible with which Windows operating systems.