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Consultancy and Implementation

Consultancy

At Albany we offer comprehensive consultancy services as part of our ongoing customer commitment. We aim to maximise the business benefits your receive from your solution and meet your individual requirements.

If you wish to expand your current business capabilities and learn how our solutions can help you, or as an existing customer you are looking to get more out of using Albany products and services, our expertise can help you to streamline your business processes and achieve maximum value for money.

Our Consultancy Services can include the following:

• Business process review - identifying where process improvements can be made in order to achieve greater business efficiency
• Technical consultancy - e-commerce and market specific expertise regarding all aspects of technical implementation
• Product consultancy - specific product expertise to enable you to streamline current business processes
• Disaster recovery planning - to improve internal resilience in case of disaster recovery situations
• Security review and planning - understanding and sharing security specific considerations
• Bespoke training services (product specific) - ensuring you gain full value from your software solution

Implementation

Once order confirmation has been received, a dedicated member of our team will guide you through implementation, arranging a suitable time for our engineer to visit your site, install your solution and answer any questions you may have regarding use of the software.

For larger, more complex orders, our project consultancy team will work with you to ensure we achieve the optimum configuration of the software, maximising the business benefits you receive from your installation.

For further information on how our consultancy & implementation services can assist your business, please contact our industry experts on 01420 547630 or implementations@albany.co.uk