Consultancy and Implementation

Consultancy

Consultancy

Bottomline Technologies offers comprehensive consultancy services aimed at maximising the business benefits of your solution.

Whether you are looking to expand your current business capabilities or are an existing customer looking to gain more from our solutions, our expertise can help you to streamline your business processes and achieve maximum value for money.

Consultancy Services:

  • Business process review - identifying potential improvements for achieving greater business efficiency
  • Technical consultancy - e-commerce and market-specific expertise regarding technical implementation
  • Product consultancy - specific product expertise to enable you to streamline current business processes
  • Disaster recovery planning - to improve internal resilience in case of disaster recovery situations
  • Security review and planning - understanding and sharing security specific considerations
  • Bespoke training services (product specific) - ensuring you gain full value from your software solution

Implementation

Once order confirmation has been received, a dedicated member of our team will guide you through implementation, arranging a suitable time for our engineer to visit your site, install your solution and answer any questions you may have regarding use of the software.

For larger, more complex orders, our project consultancy team will work with you to ensure we achieve the optimum configuration of the software, maximising the business benefits you receive from your installation.

For more information:

Technical Support Hotline

Our expert technical support team is UK based, ensuring rapid and effective resolution of any issues or questions you may have regarding your software.

T +44 (0)870 081 8250
F +44 (0)870 081 8280
albany-support@bottomline.com

The support hotline is available from 08:00 - 17:30 GMT Mon-Thurs and 08:00 - 17:00 Fri (excluding Bank Holidays).

Related Support Links

Consultancy and Implementation
Support and Maintenance
Bureau Contingency Service
Training
Disaster Recovery