Welcome to the customer support area. Here you will find important information, product updates, FAQs and other documentation to help you use your Albany solutions to their maximum potential.

important information

Support for ALBACS verify version 2 will cease 31/12/06
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Important update required for ALBACSip
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CONNECT discontinuation - Update to eCONNECT
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Albany Software Licence Agreement
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Europe Compliance Statement
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product updates

ALBACSip Bank Holiday Updates
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technical support hotline

Our expert technical support team is UK based, ensuring rapid and effective resolution of any issues or questions you may have regarding your software.

T +44 (0)1420 547640
F +44 (0)1420 547641
support@albany.co.uk

The support hotline is available from 08:00 - 20:00 GMT Mon-Fri (excluding British Bank Holidays).

Click here to request a support callback.

Call now to speak to one of our consultants on 01420 547650 or email info@albany.co.uk