At Albany Software we offer a range of
support services to help you further transform your business
by ensuring you get the most out of your software.
Our dedicated technical support hotline is available
for all customers between 8am and 8pm, ensuring the quick
resolution of any queries you may have regarding your
software. Our expert consultants are also on hand to provide
services such as consultancy, installation and project
management, ensuring even organisations with the most
complex requirements receive the optimum configuration
for their software. |
our support services
include:
- consultancy
& implementation
Our accredited consultancy and implementation experts
are on hand to guide you from receipt of order through
to implementation, training and technical support
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- support
& maintenance
Our expert support and maintenance team is available
to ensure any incident you encounter is dealt with quickly
and efficiently, with minimal disruption to your business.
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- bureau
contingency service
Albany has been a Bacs Approved Bureau since 1999 and
as such is authorised to submit payment and collection
files to Bacs on behalf on our customers.
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- training
In order to help you use our solutions to their maximum
potential, we offer a range of comprehensive training
services.
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- disaster recovery
Disaster Recovery software is available for installation
in an independent environment, mirroring your Albany
solution and providing a cost-effective method of protecting
your business should disaster strike.
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|
support overview |
customer support |
support services |
Call now to
speak to one of our consultants on 01420 547650 or email info@albany.co.uk