Training
To assist you in achieving the full potential of Albany’s solutions, we offer bespoke training services.
When you purchase software from us, you will receive basic product training at the time of installation. In order to ensure our customers are fully equipped to use and get the most out of our solutions, we also provide a variety of bespoke training sessions tailored to your individual needs. Whatever your users and your organisations' requirements, we can build the appropriate session to match your specific needs.
If you are interested in our bespoke training services, please contact our sales department by calling , or email sales@albany.co.uk.
Our sales team will talk through your requirements and offer a half day or full day. We strongly recommend that you purchase User training for new starters to your organisation.
Bacs accredited Direct Debit training
Direct Debits play an important role in many organisations and is the preferred payment method for over 50% of the population. But, with the Direct Debit Scheme rules continually being updated and new industry best practices being developed, you need to ensure your staff are up to speed.
Whilst we all know that compliance with scheme rules is essential, some of you may be surprised to learn that industry best practices could significantly reduce operating overheads.
In partnership with Direct Debit Training Limited, we now provide Bacs Accredited "everything Direct Debit" Scheme training. All aspects of your Direct Debit processing are covered and delegates will take valuable knowledge and tools back to their workplace.
The Direct Debit Scheme Training course is run regularly across the UK, in London, Birmingham and Warrington and numerous other venues. Alternatively, our expert trainers will deliver the course at your offices.
Read more about the training courses offered here:
- Everything
Direct Debit training
Our ‘everything Direct Debit’ training course is accredited by Bacs, ensuring the training we deliver details the correct Bacs Scheme rules and industry Best Practice.
Read more about this course » - AUDDIS
and PDD migration workshop
Our ‘AUDDIS & PDD Migration’ workshop delivers everything you need to prepare and plan for your AUDDIS and PDD migration.
Read more about this workshop »
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