Training

training main

When you purchase software from us, you will receive basic product training at the time of installation. We also offer a variety of bespoke training sessions should you wish to learn more. If you are interested in our bespoke training services, please contact our sales department by calling 01420 547650, email sales@albany.co.uk or fill out our contact form indicating some of your needs/requirements.

Our sales team will talk through your requirements and offer a half day or full day option. We strongly recommend that you purchase user training for new starters to your organisation.

Bacs Accredited Direct Debit Training

Bacs Training

Direct Debits play an important role in many organisations and is the preferred payment method for most of the population. However, Direct Debit Scheme rules are continually being updated and new industry best practices developed, so it can be hard to keep up.

Albany can help you get up to speed with our Bacs accredited "Everything Direct Debit" Scheme training courses. Whilst we all know that compliance with scheme rules is essential, some of you may be surprised to learn that industry best practices could significantly reduce operating overheads.

Interested in being trained?

The Everything Direct Debit training course is designed for small groups of up to 10 delegates to guarantee maximum benefit for each attendee.

Our next public courses are running at our offices in Alton from, Hampshire on

  • Thursday 23rd Feb 2012
  • Thursday 26th April 2012

Timings will be from 10am to 4pm (finish time is approximate), and a buffet lunch will be provided for all delegates.

A training manual will be provided per delegate.

Onsite training is also available. A one day Everything Direct Debit training can be delivered at your offices for a maximum of 8 staff.

Request a callback and we'll discuss how our courses can benefit your business needs, or email to book your place to attend one of the training sessions.  You can also attend one of our educational Direct Debit annual seminars.

 

Register

What next?  Learn more...

Technical Support Hotline

Our expert technical support team is UK based, ensuring rapid and effective resolution of any issues or questions you may have regarding your software.

T +44 (0)1420 547640
F +44 (0)1420 547641
support@albany.co.uk

The support hotline is available from 08:00 - 20:00 GMT Mon-Fri (excluding Bank Holidays).

Related Support Links

Consultancy and Implementation
Support and Maintenance
Bureau Contingency Service
Training
Disaster Recovery